La Cantar Animal Hospital – San Antonio, TX | Pets Best

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Vet details

La Cantar Animal Hospital

Veterinarian Reviews Add Review

Vet Name

Thompson

Mark

Pet Name

Olive

Owner Name

Michael Rockwell
3.24.2020

Absolutely the worst experience in customer service I have ever experienced. Brought my dog for shot updates today. Had been there multiple times before. AT NO POINT was I told on the phone that i could not enter the building with my dog. I have no problem with waiting until the COVID pandemic passes, I work in healthcare and completely understand precautions. This was NEVER relayed to me while making the appt !!!! After telling her that I wasn't told this beforehand or I would not have gone the office manager was incredibly rude, dismissive and readily volunteered my records to go elsewhere. The Veterinarian herself then got on the phone and was even more rude with the same curt dismissive tone.

Vet Name

Dr D'Lynn Thompson

Mark

Pet Name

Ted, Wes, Buster, Bobbie

Owner Name

Carol
4.22.2014

Amazing bedside manner, treats our dogs like they are her own, very kind. Always willing to try alternative treatments, which have often helped

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